Hours:

8-5, Monday thru Friday, except weekends and bank holidays

Toll Free Number for
technical support:

(800) 258-1168

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Maintenance Service Agreements - specifically designed to address your needs for the particular product technology that you are using. These are typically annual agreements that renew automatically.

On-Site Service – in lieu of an agreement, we respond to service calls and bill on a time and materials basis. Typical invoice involves service time, travel charge and parts charges if parts are needed.  Minimum charge is for one hour per machine.

Depot Service – product is shipped to our office, or brought to our office. Time is billed on an hourly basis plus parts, plus cost to ship back.

We service not only all of the products that we sell, but also a number of products in our industry sold by other companies.  Please call our toll free number if you have a question about a particular product. Our technical staff has been trained and/or cross trained by most of our manufacturers.

Our technicians are strategically located throughout North and South Carolina to provide optimal response rates and to minimize your downtime.