What Happened to the Diebold Opteva?
In 2016, Diebold merged with Wincor-Nixdorf to form Diebold Nixdorf. Unfortunately, this joining of forces has resulted in some rather disruptive consequences, as they continue to implement cost-cutting measures to ensure profitability. Diebold is sunsetting support on the Opteva line of products to focus on support of CS series and now DN series technology.
What Happened to the NCR 30 Series?
Unlike Diebold, which was able to merge with Wincor-Nixdorf to move forward, NCR put itself up for sale a few years ago, but was unable to secure a buyer. As a result, NCR split itself into two entities — NCR Atleos (ATM and ITMs) and NCR Voyix (Retail POS software and Professional Services) — resulting in changes to support. Many speculate this move is still to prime the market for sale of both entities. NCR's current series of product, the 8o series, has been out now for some time allowing NCR to focus on supporting one series of ATMs and ITMs in the near term.
Why Switch to Hyosung ATM and ITM Solutions
Our philosophy at QDS is we want you to spend the right money on the ATM or ITM technology you need, not the most money. Hyosung empowers us to deliver on that promise with multiple ATM and ITM product lines that offer immense flexibility to your financial institution. Hyosung is the market leader in core integration and recycling solutions, delivering the most functionality to your self-service channel.
QDS As Your Preferred Hyosung Partner
In addition to our uptime guarantee for all of our ATM and ITM managed services customers, you will benefit from our strong relationship with Hyosung’s executive team. QDS has invested heavily in project management and professional services resources to ensure your project goes well and we can be the most responsive company to your needs.
Make Your ATM Transition Seamless and Easy
While many other vendors will place the burden of project management and product delivery on the manufacturer or your internal team, we do things differently at QDS. Throughout your Diebold or NCR ATM transition (and beyond), we will be there to hold your hand through the process every step of the way. From solutions selection and installation, to construction, and signage, our in-house professional services and project management team is on your side working for your success.
QDS and their values aligned well with ours. They were committed to putting a tech down here to essentially take care of our service needs while they were growing their business in South Florida. We took that promise as an important step in our relationship, and they haven’t wavered on any promises since.
Andrew Couse
COO First Bank of Clewiston
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Industry Expertise
QDS is an established leader in helping financial institutions leverage cutting-edge cash automation, ATM, and ITM technology to automate cash handling and elevate the customer experience.
More Than Status Quo
Your goal is to develop deeper relationships with your clients. Our job is to leverage cutting edge technology to maximize return on time and experience for your clients.
Values-Driven
As a QDS customer, you can trust every interaction you have with us is firmly rooted in our values — honesty, integrity, expertise, teamwork, passion, responsiveness, and reliable communication.We walk the walk, not just talk the talk.
