Case Studies

QDS loves sharing our customers' success stories as they innovate within their institutions and experience real, measurable improvements.

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Five Star Credit Union Implements 12 Core Integrated ITMs with 13 more to come in 2020

ITM Customer Journey: Five Star Credit Union installs 12 ITMs that are core integrated with plans to install 13 more in 2020. Members now migrating from traditional branches to new technology branches.

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Peoples Bank Improves ATM Performance & Up-Time With Managed Services

Peoples Bank of North Carolina was using NCR direct to manager their fleet of 22 NCR ATMs with mounting ATM performance and service issues.

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First Port City Bank Reduces Daily Vault Trips & Increases Teller Line Efficiency with Cash Recycler

The leadership of First Port City Bank first considered utilizing cash recyclers when they were planning the pod style design of their new branch in Donalsonville, Georgia. But, after meeting with QDS and seeing how the recycler could transform their existing branches, they elected to also install CIMA 7000 recyclers in the teller line of their two Bainbridge, Georgia locations.

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Value and Integrity Drive Successful Partnership between First Bank of Clewiston and QDS

First Bank of Clewiston was one of QDS’ first clients in south Florida back in 2014 when the territory expansion began. Initially, the bank expressed that they were not thrilled with their current level of service on their equipment. Upon further conversation, the bank was also in the market for cash automation implementation and looking to make a change in their ATM channel. This was the beginning of the QDS/First Bank of Clewiston relationship.

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Xplore FCU Launches New Branch Concept Powered by Universal Staff & Cash Recyclers

While surveying the surroundings of their downtown location at One Shell Square in New Orleans, the leadership of Xplore FCU saw rising real estate costs and unutilized space affecting the branch's efficiency. With strategic thinking and an eye toward the future, they were able to turn that challenge into a great business opportunity by transforming their branch design and service model, and implementing cash automation.

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Jetstream FCU Differentiates Branch Experience with Level 5 Designs and QDS Technology

In today’s competitive financial institution landscape, it can be very hard to stand out in the crowd. Jetstream FCU had the opportunity to take new space in a popular area but needed help determining how best to use a space that wasn’t your typical branch footprint. Their experience resulted in a very unique anchor location, within a vibrant market coupled with technology that really maximized the in-branch member experience.