ATM Managed Services

ATM managed services is a secure, compliant, remote program managed and installed by QDS to the ATM to increase up-time, drive efficiency, reduce costs, monitor for ATM issues/faults, and quickly resolve problems.

 

Block Image

In-house fleet management costs 26% more than using a partner

Block Image

First customer contact is within minutes of error

Block Image

97% guaranteed UP-TIME results in increased client satisfaction

What is included:

  • Remote Diagnostic
  • Remote Repair
  • Software Deployment & Patching
  • Configuration Management Tools
  • Marketing Screen Distribution/Campaign Push
  • Marketing screens may be generated by QDS for an additional cost
  • Compliance Reporting Summary
Managed Services - Sean

 

Achieving 99% ATM Uptime

Peoples Bank of North Carolina was dealing with consistent ATM downtime, an ongoing string of service call, and frustrated customers. They turned to managed services to help them proactively manage ATMs and achieved remarkable results.

Read the Success Story

 

peoples-1

"We are delighted with our decision to move our ATM service to QDS. The results have surpassed our expectations."

Kyle Merck, Service Delivery Manager

 

From Our Blog

Blog

The Future of ATMs and ITMs

While none of us have a crystal ball, Windows 10 has really pushed many financial institutions to think about the ATM channel, the broader...

Read More

Blog

3 Misconceptions Around ITMs for Financial Institutions

As more financial institutions are evaluating their ATM channel, the interest in ITM technology continues to rise. More FIs are looking for greater...

Read More

Blog

How Managed Services Improves ATM Management

The ATM channel is one of the most important channels of self-service for financial institutions. It allows immediate access to cash and the ability...

Read More

View The Blog

Fill out the form to get in touch.