ATM Managed Services

ATM managed services is a secure, compliant, remote program managed and installed by QDS to the ATM to increase up-time, drive efficiency, reduce costs, monitor for ATM issues/faults, and quickly resolve problems.

 

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In-house fleet management costs 26% more than using a partner

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First customer contact is within minutes of error

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97% guaranteed UP-TIME results in increased client satisfaction

What is included:

  • Remote Diagnostic
  • Remote Repair
  • Software Deployment & Patching
  • Configuration Management Tools
  • Marketing Screen Distribution/Campaign Push
  • Marketing screens may be generated by QDS for an additional cost
  • Compliance Reporting Summary
Managed Services - Sean

 

Achieving 99% ATM Uptime

Peoples Bank of North Carolina was dealing with consistent ATM downtime, an ongoing string of service call, and frustrated customers. They turned to managed services to help them proactively manage ATMs and achieved remarkable results.

Read the Success Story

 

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"We are delighted with our decision to move our ATM service to QDS. The results have surpassed our expectations."

Kyle Merck, Service Delivery Manager

 

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