ATM Managed Services

ATM managed services is a secure, compliant, remote program managed and installed by QDS to the ATM to increase up-time, drive efficiency, reduce costs, monitor for ATM issues/faults, and quickly resolve problems.

In-house fleet management costs 26% more than using a partner

First customer contact is within minutes of error

97% guaranteed UP-TIME results in increased client satisfaction

What is included:

Remote Diagnostic

Remote Repair

Software Deployment & Patching

Configuration Management Tools

Marketing Screen Distribution/Campaign Push

Marketing screens may be generated by QDS for an additional cost

Compliance Reporting Summary

Achieving 99% ATM Uptime

Peoples Bank of North Carolina was dealing with consistent ATM downtime, an ongoing string of service call, and frustrated customers. They turned to managed services to help them proactively manage ATMs and achieved remarkable results.

"We are delighted with our decision to move our ATM service to QDS. The results have surpassed our expectations."

Kyle Merck, Service Delivery Manager

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