QDS COVID-19 Response Plan

QDS is committed to keeping our employees, families, communities and our customers safe during this unprecedented time. You rely on us every day to perform service functions, we will continue to provide reliable service and our operations team is operating at full capacity.

Following our Business Continuity Plan, QDS has taken the steps to have office personnel work remotely and leadership is closely monitoring the rapidly changing environment and will make the best decisions to keep our employees and customers safe. QDS is able to leverage its infrastructure remotely so that operations can continue as normal with office employees working from home.

Many of our clients are closing branch lobbies or moving to drive through only solutions. QDS is committed to being a service provider as needed.

Our Technicians:

  • Will be calling ahead to branches for PM work to ensure branch is taking vendors at that

    time and is comfortable with a visit

  • Are following best CDC guidance, and are also using rubber gloves for service calls

  • Will not be working on ATMs after dark. With the growing challenges and desperation that can result from this crisis, for their safety, we are not having our technicians alone at an ATM after dark.

    We are here to serve, we are fully operational, we are following CDC guidelines and we are watching the daily progression of the virus. Our hearts, thoughts, and prayers go out to the individuals and their families affected by this virus.

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