ITMs

If you’re looking to accelerate your branch transformation journey with ITM technology, we’ll help you find the right solution. From client experience to IT infrastructure to staffing models, there’s a lot to consider. We’ll guide you every step of the way.

Hyosung Americas

The combination of recycling ATMs and software core integration is a branch transformation game changer and Hyosung is leading the way in the US. It allows your customers to choose how they interact with you on over 90% of routine transactions AND enables you to reduce cash handling costs across your organization.

Cash handling expenses account for approximately 40% of ATM operational costs. ATM recycling can cut cash handling expenses in half by lowering labor, security and CIT costs. Core integration allows you to offer most teller transactions on your ATMs, no longer limiting you to the few transactions ATMs do today. Hyosung’s recycling ATM lets customers choose self-service first and on-demand tablet/video assistance when they need it.

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Market Demand

Since first hitting the market more than five years ago, Interactive Teller Machines (ITMs) have grown in popularity among financial institutions nationwide. Today, an increasing number of FIs are evaluating the role of ITMs in their short- and long-term strategic plans. Many are even wondering if ITMs will eventually make ATMs obsolete, and if now is the time to start investing in this technology. If that describes you, it may be helpful to first understand what’s behind the demand for ITMs.

 

 

1. The growing technology curve and the financial industry’s need to gain significant ground

2. The ever-growing “Amazon Effect”

3. The need to cut costs by replacing transactions with interactions

4. The opportunity to capture a digital-first generation through a transformed physical environment

Lobby & Branch Transformation

As many Financial Institutions are trying to evaluate their future branch strategy post-COVID-19, assisted self-service lobby machines are starting to grow in interest in the market.  With many Financial Institutions operating drive-through only for that last number of weeks, clients have become more accustomed to self-service digital and ATM touchpoints that will likely drive better adoption inside as well.  Check out how these lobby units can transform your client experience inside the branch and optimize your staff for interacting instead of transacting.

 

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8800

The 8800 is a multifunctional, cash recycling, on-demand tablet/video branch solution.

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8200QTN

The small footprint MX8200QTN is designed to assist financial institutions migrating teller transactions with the perfect blend of functionality and modern design to complement evolving branch strategies.

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8100

The future of small footprint, full function, recycling ATMs is here. The MX8100 is the smallest footprint, full-function ATM available in the market today.

Branch Security

  • Enable the Use of Virtual Tellers
  • Reduce Cash Exposure in the Branch
  • Enable Security-Optimized Branch Layout

To learn three key ways ITMs can help enhance security in the local branch download our ITM buying guide. Then an ITM specialist can help you determine how to ITMs can help your security strategy.

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ITM Buying Guide

The ITM Buying Guide

No matter where you are in the ITM buying journey, QDS will provide you with valuable insights into this self-service technology. From strategy development to solution implementation, our ITM Buying Guide can help you make more informed and confident decisions every step of the way.

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Detach from the Branch

One of the biggest gains of leveraging ITM technology is the flexibility of locations that ITMs can provide. Stand-alone drive-throughs, eliminating tube systems, and off-site “branch in a box” type locations allow inexpensive expansion capability. Learn more about how to leverage ITMs for growth in our guide.

Recycle outside the branch

Island Drive Up Models

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8300I

The MX8300I gives financial institutions the ability to offer full functionality including cash recycling and check deposits including withdrawal denomination selection powered by today’s latest recycling technology.

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7800I

The MX7800i is a multi-function, free-standing island terminal, which is much more than a simple ATM. Features, functionalities, and state-of-the art software enable consumers to perform autonomously traditional

Exterior Models with Recycling

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8300D

The MX8300D gives financial institutions the ability to offer full functionality including cash recycling and check deposits including withdrawal denomination selection powered by today’s latest recycling technology.

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8300T

The MX8300T enables customers to choose how they want to interact with your financial institution with a robust set of transactions.

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8100T

The MX8100T gives financial institutions the ability to offer full functionality including cash and check deposits including denomination selection powered by today’s latest recycling technology with easy replenishment.

ITMs

 

ITM-Pros-and-cons

Future Proofing Your ATM Fleet

Are you ready to make the kind of investment that ITMs bring from a capital expenditures standpoint, or do you at least want to prepare yourself to add that functionality later?

3Both Hyosung and NCR offer ATMs that can also be ITM-ready at any point, allowing FIs to future proof their ATM fleet. But is this investment right for your FI? Let’s examine some of the reasons why this might be the right approach for you. 

  • You have ATMs currently in need of replacement and want to future-proof your investment
  • You’re considering expanding in the market and contemplating a branch vs. self-service growth strategy
  • You offer deposit automation at your ATMs and wonder if market demand will continue

Ready to talk ITMs?

Whether it's a QDS solution or a competitor solution, we want to help you reach your branch goals. Have additional questions about ITMs for your financial institution? We're help to help.

Fill out this form to speak with a QDS team member.

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