Empowering Your Institution with Knowledge

Let QDS provide you with the industry knowledge so that you can make the correct choices for your Institution. 

The Newsroom

Top Industry Trends & Insight from QDS

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed rhoncus faucibus urna id mollis. Etiam ut vestibulum ligula. Pellentesque arcu neque, aliquet sed eleifend sed, tempor non ipsum.
Block Image

Press Release

First Bank has signed an agreement with QDS to replace their entire Diebold ATM fleet with Hyosung ATMs. The move sets the bank up for...

Block Image

Pinnacle Bank's growth journey providing cash automation

In this video hear from the team about the keys to their success and how cash automation has impacted their branch operations and security overall.

Block Image

Bulloch First opens a new pod environment branch in Statesboro

In this video Bullock First discusses how they are highly satisfied with the CIMA and QDS service in their new open concept branch...

Block Image

Windows 10 for your ATMs

Are you prepared for the Windows 10 updates? If not you need a strategy to become Win10 compliant, contact QDS NOW to get prepared!

Block Image

Video Resource Center

Want quick answers to your tough questions? Click here to learn from industry experts about the challenges your institutions are facing.

How should your institution automate?

Walk through the solutions that can elevate your clients experience within your institution.

Desktop

1. Desktop Solutions

The daily balancing process does not have to be long and cumbersome. Save time with cash automation by removing the manual steps and interruptions.

With desktop cash automation you can run the money through the machine and let it do the work. This will reduce the time it takes to complete daily tasks like counting and balancing.

QDS Desktop
TCR

2. Automate Your Teller Line

Teller cash recyclers are the next step in automating your branch. When clients are in your institution they should be your staffs main focus. By entrusting counting to be done by a TCR machine your tellers get that opportunity to connect back.

Improve your branch operations by increasing the accuracy and speed of your staff. With a TCR you also get your head teller back. Their trips to the vault decrease drastically and they are able to help your staff perform at their best to serve your clients.

QDS cash recycler
ATM or ITM

3. Elevate Your Branch with ATMs or ITMs

Engaging your clients by providing great customer service is always your top focus, but what about when your branches are closed or you are not available to help them? Your ATM or ITM then becomes an extension of your branch so your client's experience should be consistent and seamless. 

Give your clients as many capabilities as possible with the ATM or ITM solutions you deploy that align with your strategy. Extend your brand by customizing your graphics screens, machines, and kiosks. 

 

QDS ATM service
Remote Cash Capture

4. CASH INTEGRITY

Looking to strengthen treasury relationships and help your commercial clients manage every aspect of their cash handling process? We can help your institution get back in the driver’s seat of the retail relationship via remote cash capture.

Remote cash capture is designed to strengthen your customer relationships while generating revenue opportunities for your institution.

  • Deposit Manager is an advanced, integrated solution that streamlines the cash deposit process
  • Allows merchants at any location to run reports and view deposit histories online, 24x7
  • Can be configured in three ways, depending on your needs
  • Your institution no longer has to manage the incoming data files
QDS smart safes
Service

5. Service

In any relationship picking the right partner is crucial to the success of the relationship. There is always other options, but at the end of the day you want someone who will support and protect you. QDS is that partner.

  • All of our technicians and staff are in-house employees that fit the culture of this faith-based, family-owned company.
  • We are willing to sacrifice profitability to ensure excellent customer service.
  • We guarantee a 97% uptime for your ATM fleet and uphold money back guarantee if this is not met.
  • Our response time is structure around your convenience so our team will call you to schedule service within 30 minutes of service being requested.
We can be handed your trust on the first day we meet but we earn your trust throughout the rest of our relationship. That is how we maintain our customer retention.
QDS Service

One of our core beliefs is to empower the customer with education, stripping away the marketing hype. Making sure they understand all of their choices, to enable them to make the best business decision possible to achieve the desired outcome.

Sean Farrell, CEO, QDS

Pillar PDF Cover | ATM or ITM

ATM or ITM: Which is Right for Your Institution?

This guide will discuss everything you need to know regarding the question of ATMs or ITMs, the pros and cons, security, cost, installation, and leading providers for each.

Get Your Copy!

From Our Blog

We are students of the industries and customers we serve, and we use our ongoing observations and experiences to create educational blog articles that educate and empower our readers

Blog

Pros and Cons of ATMs

In this article, we discuss the pros and cons of ATMs and how they impact the markets they serve. The ATM was introduced to deliver teller...

Read More

Blog

The Future of ATMs and ITMs

While none of us have a crystal ball, Windows 10 has really pushed many financial institutions to think about the ATM channel, the broader...

Read More

Blog

3 Misconceptions Around ITMs for Financial Institutions

As more financial institutions are evaluating their ATM channel, the interest in ITM technology continues to rise. More FIs are looking for greater...

Read More

View The Blog